The best service is when you won’t need any service.

We don’t want you to agonize. Therefore all the BURG-WÄCHTER products are constructed and produced so accurately that they function without any problem and for a long period. Most of the time the handling of many products is self-explanatory. Even with technically advanced level products e.g. electronic locking systems the handling is intuitional.

If in a case you would need support, please contact your local dealer. He is very well instructed and he perfectly knows all the BURG-WÄCHTER products. In difficult cases one of our specialists will be at your disposal.


Users manual/Assembly instructions
In every product packaging you will find good understandable user manuals and assembly instructions. If you should be unable to find one of them you can easily download them from this site.
TSE Software Updates
In this domain you will find the updates for the actualization of your TSE Software. And furthermore we offer you DEMO-versions to try and for training purposes.

All Software-versions are ready to be downloaded from users from Windows XP up.